Materials vary by piece. Each product page lists its metal, finish and stones so you can choose with confidence.
Our 12-month warranty covers loss of color, stones falling out, clasp issues and defects.
Return the affected piece for inspection. An approved claim is resolved with the same piece as a replacement or a Soulove gift card for the amount originally paid for the piece.
You pay the shipping back to us; Soulove pays to send a replacement.
Request a return or size exchange within 14 days of delivery. Pieces must be unused; trying a piece on to check the fit is fine, but worn pieces are not eligible.
You pay the return shipping. For size exchanges, Soulove pays to send the replacement.
